Frequently asked questions (faq)
General Questions
Yes, we offer free shipping on all orders above €150 EUR.
Once your order has finished fulfilment, you'll receive a tracking code.
1. Use the 'track my order' link in the bottom navigation.
2. If you have an account, you can also check the status there.
Still questions? Contact us!
Standard shipping usually takes about 2-7 business days. However, there may be some delays depending on your location. For more details, please take a look at our shipping times table here.
If your region isn’t listed in the table, please leave a message.
To assist you with this, we kindly suggest taking a look at our Return, Refund and Exchange Policy. It's designed to be easy to understand and should have all the information you need!
If it’s still not clear, you can always leave a message.
Please note our size chart included with each product.
Want the item to be oversized? Just go one size up!
If you have any doubts, please don’t hesitate to contact us.
Shop Bundles
Pair your item with one of these to really stand out with the full look.
