Shipping and Delivery
Welcome to S3BBA Collective Shipping and Delivery Information page. Below you will find detailed information regarding our shipping policies, delivery options, and other relevant details to ensure a smooth and efficient experience with your order.
1. Shipping Policy
At S3BBA Collective, we strive to process and ship your orders as quickly as possible. Here are some key points regarding our shipping policy:
Fulfillment
It takes 1–5 business days to create a product and fulfill an order
Shipping
Shipping time depends on product availability and delivery destination (mostly 2-8 business days)
You can visit 'Shipping times' for an exact number of delivery days for your region as well as the shipping price.
Delivery
Once an order is fulfilled and shipped, it’s delivered to the end address
2. Delivery Options
We offer several delivery options to meet your needs.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and the delivery destination. You can view the shipping charges at checkout before completing your purchase.
4. International Shipping
We offer international shipping to select countries. Please note the following:
- Customs and Duties: Customers are responsible for any customs fees, duties, or taxes that may apply to international shipments.
-
Delivery Times: International delivery times vary by destination and shipping method. View 'Shipping times'.
- We offer free shipping to orders over 200€.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website.
6. Delivery Issues
If you experience any issues with your delivery, such as a delayed shipment or a lost package, please contact our customer service team at sebba.collective@gmail.com. We are here to help and will work to resolve the issue promptly.
7. Returns and Exchanges
For information on returns and exchanges, please visit our Return and Refund Policy.
8. Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us:
-
Email: sebba.collective@gmail.com
Thank you for choosing S3BBA Collective! We appreciate your business and look forward to serving you.